Apartments Cal Totxo. (hereinafter “Cal Totxo” or “we” or “our”)
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE.
IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, DO NOT ACCESS OR USE THIS WEBSITE OR PROVIDE ANY PERSONAL INFORMATION.
The purpose of this information, rules and conditions is to regulate, to the extent applicable, the use and contracting of products and services on the website that CAL TOTXO makes available to the public in order to comply with legal obligations in this regard.
These General Conditions of Contract and Use were modified on 04/07/2024.
ABOUT THE PRESENT CONDITIONS
The purpose of these conditions is, first of all, to inform potential buyers about the conditions and methods of sale and delivery of the products and services offered by CAL TOTXO; Secondly, define the rights and obligations of both parties within the framework of the sale of products and services by CAL TOTXO to the client.
These conditions will apply without restrictions or reservations to all sales of products and services offered by CAL TOTXO through its website. By placing an order for products and services on the CAL TOTXO website, the buyer fully and unreservedly accepts these conditions, knowledge of which is presumed prior to placing the order.
The terms of use contained in this agreement may be modified from time to time and may be revised at any time. You should visit this page periodically to review the updated terms of use as they are binding on users of the website. By using this Website you accept any changes or modifications to this agreement. If at any time, you do not accept any change or modification, you must communicate it in writing as indicated in the section to the email caltotxocamprodon@gmail.com. It is possible that certain provisions of the terms of use contained in this agreement may be superseded by the content of the Privacy Policies.
Likewise, by using this website, you agree to be legally bound by and comply with these terms and conditions, as if you had signed this agreement. If you do not comply with these terms and conditions at any time, we reserve the right, if applicable, to terminate your password, user account and/or access to this Website (or any part thereof).
In our sole discretion and without prior notice or liability, we may suspend, modify or alter any aspect of the Website, including, but not limited to:
These conditions are complemented by the Privacy Policies.
CONTACT INFORMATION
CAL TOTXO APARTMENTS
Camí dels Horts, 3. 17867 Camprodón
53027283R
You can also direct your communications through the following channels:
RATES OF PRODUCTS AND SERVICES
The sales price of the products and services offered on the CAL TOTXO website will be established in euros and the price in force at the time the order is placed will apply. CAL TOTXO reserves the right to modify the sales price of products and services at any time and the price that will be applied to the purchase will be the one shown on the screen at the time the order is placed.
CAL TOTXO will endeavor to periodically verify and verify any errors in the prices of the products and services offered on the website. If an error occurs in the prices displayed on the website, CAL TOTXO will act as follows:
Prices will include taxes that apply according to the regulations in force on the date the order is placed. Any change in the tax rate will automatically be reflected in the price of the products and services that CAL TOTXO. sells on the website.
PAYMENT METHODS
The payment methods through which you can purchase on the website are bank card, transfer, Bizum, Google Pay and Apple Pay.
CAT TOTXO reserves the right to include new payment methods that the platform allows or remove those it considers.
RIGHT OF WITHDRAWAL
In contracts made through electronic means, a right of withdrawal regulated by Royal Legislative Decree 1/2007 is established. This right allows the consumer or user to cancel the contract without having to provide any reason within a period of 14 calendar days, without incurring additional costs than those legally established. This regulation is part of the General Law for the Defense of Consumers and Users and other complementary laws.
Article 103 section l) of Royal Legislative Decree 1/2007 establishes that the right of withdrawal does not apply to accommodation contracts for purposes other than housing, transportation of goods, vehicle rental, food or services related to activities. of recreation, provided that the contracts include a specific date or period of performance.
The contract may include a standard penalty that is reasonable and based on the anticipation of the cancellation with respect to the start of the trip, as well as the costs saved and the income expected from the alternative use of the travel services. In the event that a standard penalty has not been established in the contract, the cancellation penalty will be equal to the price of the package trip less the costs derived and the income obtained from the alternative use of the travel services.
In the event that unavoidable and extraordinary circumstances arise at the destination or in the surrounding area that significantly affect the execution of the trip or transportation of passengers to the destination, the traveler may cancel the contract without incurring any penalty. as provided by law.
In this situation, the traveler is entitled to a full refund of any payment made, but not additional compensation. It is important to note that cancellation must be made before the start of the package trip in order to benefit from this right.
CUSTOMER SERVICE
If you need additional information about the status of your order, a return or if you have any complaint about your order, you can contact our “Customer Service”.
We are available to answer your questions by phone at +34 613 296 309, during business hours. You can also send us an email to caltotxocamprodon@gmail.com and we will contact you as soon as possible.
To ensure direct and personalized attention from our customer service department in the event you have a claim, we will provide you with an identification number and email you proof of the claim submitted.
We undertake to respond to all claims received in the shortest possible time, and in any case, within a maximum period of one month from the presentation of the claim.
EU PLATFORM FOR EXTRAJUDICIAL ONLINE DISPUTE RESOLUTION
In accordance with the provisions of article 14 of Regulation 524/2013 regarding the alternative resolution of consumer disputes, we inform you that the online dispute resolution platform (ODR Platform, Online Dispute Resolution) is now operational for all the countries of the European Union, including Spain.
With regard to Spain, the European Commission has selected the European Consumer Center, which is under the supervision of the Spanish Agency for Consumer Affairs, Food Safety and Nutrition, to act as a contact point for the platform and provide assistance and support. to submit claims through the aforementioned platform.
In the hypothetical event that any conflict arises between you and CAL TOTXO, there is this European procedure, simple, multilingual and accessible for resolution through the following link:
https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=ES
PRIVACY POLICY
Your privacy and security are our top priority. Please see our Privacy Policy at the following link, which will apply to personal information obtained or provided by you.
PARTIAL DISABILITY
In the event that any provision of this contract is deemed invalid by application of any law or regulation, or as a result of a final decision of a competent authority, the remaining clauses or provisions will retain their full validity and scope. All stipulations of this contract must be interpreted independently and autonomously, and in the event that one is declared void by a court ruling or final arbitration resolution, it is replaced by another or others that preserve the effects sought by the conditions.
COMPETENT JURISDICTION
The legislation applicable to these conditions is Spanish. In the event of a dispute, the parties agree to submit, waiving any other jurisdiction that may apply to them, to the courts and tribunals of the user’s domicile for the resolution of any conflict that may arise in relation to these Conditions.