Check-in & check-out
Our standard entry time is 3:00 p.m. If you need an early check-in, please contact us in advance and we will do everything possible to accommodate your request, subject to availability.
The departure time is before 11:00 am.
To register, you must provide a valid government-issued photo ID (passport, driver’s license) for all guests over 14 years of age and a credit card for incidentals. If you have a reservation, have your confirmation number ready.
price and cancellation
The fastest way to make a reservation is through our website by clicking on the “Reservar ahora” button.
If you prefer, you can contact us by Whatsapp or call +34613296309.
We also accept reservations by email, but the management may be slower and it is not guaranteed that the dates will be available once the request is taken care of.
Most reservations can be modified or canceled within 2 days prior to arrival, but the penalty may vary depending on the time of cancellation. Review the terms and conditions of your reservation or your possessions by contacting us and our reservation team to obtain assistance.
Our cancellation policy varies according to rate and type of reservation. You can find detailed information about our cancellation policy during the booking process or in your confirmation email.
Yes, there is a minimum age requirement of 18 years to make a reservation.
services and general information
You will find a 90-minute parking lot at the end of Calle Monasterio to be able to unload and load your luggage.
After 90 minutes, you will have to look for free parking nearby.
If you can’t find it, you have a large parking space available on Calle Camp de la Vila.
Cats and dogs up to 10 kg are welcome at Cal Totxo with prior approval.
If the animal exceeds the agreed conditions, we reserve the right to cancel the reservation with the consequent loss of the deposit or amount of the first night.
Failure to inform about the accommodation of the animal may result in the loss of the reservation or an extra charge in terms of special cleaning, to avoid allergies to future guests.
